Intact

Intact reviews

great place to work at, awesome people - Customer Service Representative Intact Employee Review

4.0

Jan 13, 2018

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- supportive, open door, and collaborative work environment - good benefits (health, dental, fitness/wellness) - strong emphasis on living the values - responding to customer needs is taken seriously by the company

Cons

- some favoritism - entry-level employees can be dispensable - toxic call center environment - highly competitive, difficult to move out of a role in claims

Intact Response

Thank you for taking the time to write a review. We appreciate your kind words as well as areas that we can improve. We take this feedback seriously as our promise to our candidates and customers is supporting each other with teamwork, respect and integrity.

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5.0

Jan 8, 2025

Anonymous intern

Recommend

CEO approval

Business Outlook

Pros

Good company Good salary Good manager

Cons

No sponsorship Something Something Something

1.0

Feb 27, 2026

Anonymous temporary employee

Recommend

CEO approval

Business Outlook

Pros

Remote, benefits, comp, culture encironment

Cons

Pay, toxic, growth, pay, fraud

Intact Response

3mo

Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.

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Intact reviews Intact Customer Service Representative reviews Intact review

Intact

great place to work at, awesome people - Customer Service Representative Intact Employee Review

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