Claims Representative - Anonymous employee Intact Employee Review

4.0
Jan 25, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a large organization so there is opportunity for growth.

Cons

I cannot comment about other positions, but as a Claims Rep in Alberta, there is excessive workload. The only way a claims adjuster can be caught up is by putting in extra personal unpaid time e.g. coming to work early or leaving work late. The managers do not seem to care about the welfare of their subordinates, all that matters to them is the stats.

avatar
Intact Response
7y
We take this seriously; our policy is to provide overtime pay when extra time is requested of anyone on the team. Employees input has led to many of our customer experience improvements – we don’t want to stop ideas from coming. Thank you for sharing your experience.

Explore other reviews about Intact

5.0
Jan 8, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Good company Good salary Good manager

Cons

No sponsorship Something Something Something

1.0
Feb 27, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Remote, benefits, comp, culture encironment

Cons

Pay, toxic, growth, pay, fraud

1
avatar
Intact Response
3mo
Thank you for taking the time to leave a review. Our values are embedded in everything we do and our people make a promise to live by these Values every day. If you feel that an employee is not living our Values, we encourage you to speak with your HR Consultant.
See reviews by: Helpful|Rating|Date|All