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      Intuit

      Engaged Employer

      Intuit reviews

      The scales are not tipped in favor of the employee or even... in this EE/ER relationship. - QuickBooks Live Expert Bookkeeper Intuit Employee Review

      3.0
      Dec 7, 2025
      Quickbooks live expert bookkeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work. Benefits. Resources and support.

      Cons

      Inconsistent practices across the department. Metrics are easily manipulated by managers at their convenience. Discriminatory practices related to disability remain unaddressed. HR and management are misaligned on key business policies. Managers create processes that conflict with company policy, and lack of oversight allows these issues to continue. Monthly metric pulls are unreliable and not stored properly, leading to errors and unexplained fluctuations. Management demands on-time results, yet makes no improvements in areas repeatedly raised by employees.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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