Used to be a great company to work for but things have changed - Anonymous employee Intuit Employee Review

2.0
Dec 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a cliche but there are amazing and very intelligent people in the team You will make friends for life at Intuit Company culture/values are great, but up to a point. They can go too far and become cultish and too reliant on buzzwords. Nice offices, centrally located

Cons

Outdated systems Product needs a lot of improvement The culture has changed in recent months, UK marketing management are causing some of the best talent to leave and if they haven't left already, they're seriously considering it. The staff turnover over in the past year has accelerated and despite giving lots of 'feedback' (Intuit's favourite thing!) it doesn't seem to be making any difference, as seen by the recent Annual Employee Survey results which should have been a catalyst for management change but hasn't been. Staff are listened to but not heard by HR as the managers are still there and still causing stress and headaches, marching to their own beat without bringing everyone along with them, just cracking the whip.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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