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      Intuit

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      Great company to be a part of on the development side - IT Service Delivery Manager Intuit Employee Review

      5.0
      Aug 30, 2018
      It service delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company's mission is infectious and draws you in to go above and beyond. Heavy emphasis is placed on product development and moving quickly. You are encouraged to evaluate frequently and pivot as often as necessary. This is a great place to work for developers who thrive in an entrepreneurial environment.

      Cons

      Job stability is not a priority. What exists today, i.e. products, tools, initiatives, directions, etc., can change tomorrow. A valuable skill today can also be considered obsolete (or no longer needed) the very next day. Also, IT is not the place to work here. Mid-level managers use the right words but many are just trying to stay out of the line of fire.

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      5.0
      Jul 6, 2026
      Tax assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

      Cons

      It’s seasonal and then it’s over.

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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