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      Intuit

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      Intuit reviews

      Call Centre Environment. Zero Progression. - Account Manager Intuit Employee Review

      2.0
      Nov 26, 2018
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent perks for Gym, free food, Xmas Party

      Cons

      - Micromanaging - No Progression - Staff turnover is VERY high, just ask or have a look on LinkedIn of how long the ISAMs stay there - Pay is decent but you work 12 hours a day to hit targets so it balances out - Selling a product for £1 - £25 max is very demoralising - Sales training is great but not used in the job, they teach you how to sell value however you sell discounts, look on the website, the product is on discount everyday - they will bribe you with amazon vouchers etc to write good glass door reviews and employee surveys - you speak to accountants or builders all day to sell - very repetitive job role, every day is the same 365 days of the year here - as soon as you take 1 day off, you ARE NOT hitting target -

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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