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      Intuit

      Engaged Employer

      Intuit reviews

      Management tries to move fast but can't get past itself - Anonymous employee Intuit Employee Review

      2.0
      Feb 16, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are genuinely nice, and the products Intuit makes really are designed to help people. Work life balance has the potential to be good.

      Cons

      Management has trouble making decisions that stick, and multiple leaders get involved in decions without contributing much. Furthermore, improvements in decision-making they've tried to make have actually slowed things down. There are now massive coordination meetings with 200 people sitting there, not doing anything as 2 people have a conversation.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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