Great place to work ... 2 years ago - Program Manager Intuit Employee Review

2.0
Jul 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Offers excellent pay and benefits. Very talented staff of front line employees who work together as a team. Strong customer focus. Innovation programs seem to be working in identifying new products / features / market opportunities.

Cons

Since a change in executive leadership 18 months ago, the company has been spiralling downhill. There is a continually changing leadership team: VPs and directors are promoted one day, then 3-12 months later, they are demoted or let go. This creates an extremely unstable environment for the front line employee, who are in jeopardy of being let go if they have been aligned with someone on the outs. This also leads to constantly changing goals at multiple levels in the organization, which negatively impacts productivity. Over the past year there have been a couple of significant reductions in force (terminations) and many really talented and dedicated employees have been let go, which has left the remaining team members with too few resources to accomplish the given work, and feeling concerned that they will be impacted next time.

Explore other reviews about Intuit

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

See reviews by: Helpful|Rating|Date|All