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      Intuit

      Engaged Employer

      Intuit reviews

      Needs overhauling - Account Manager Intuit Employee Review

      1.0
      Jan 12, 2020
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Facilities and Benefits are decent

      Cons

      Management lacks care for customer accept getting every dime out of them. There’s no long term strategies, just excessive empty blah, blah we care... Lip service, overreacting, ongoing layoffs, management changes is the modus operandi - leaving only incompetent minders running the show dispensing make-work and incoherent, failed strategies. Company’s a shell of its former self.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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