Who Your M1 Is Makes ALL The Difference! - Tax Assistant Intuit Employee Review

3.0
Aug 5, 2022
Recommend
CEO approval
Business Outlook

Pros

* Very good money on a seasonal, hourly basis. * The match from the 401k is about 1 year. * You learn SO much getting into toher types of returns. * For the right person, it can be a good job to come back to year after year.

Cons

* The communication is non-existent from Recruiting, Onboarding and other areas of HR. Just totally horrible in merely getting ready for the season. * Tax Assistants are expected ot become experts with the software, tax codes and anything else almost immediately. If it were as easy as Management makes it to be, ore customers wouldn't even need us. * I had to develop releationeships with true tax experts outside my Lead Pod and Management Team, which COrproate does NOT love. But I can't do my job right without them. * If you're not an Enrolled Agent, CPA or Lawyer they can't offboard you fast enough at the end of the season. * Depending on where you live, there may be MUCH better opportunities after 1 -2 seasons.

Explore other reviews about Intuit

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Overtime, loyal team the supervisors are really concerned about you. They make sure you are trained and have help when taking calls.

Cons

It’s seasonal and then it’s over.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

See reviews by: Helpful|Rating|Date|All