TurboTax: Employee morale..what's that? - Anonymous employee Intuit Employee Review

1.0
Aug 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fitness center on campus - Cafe isn't bad, although you end up working through lunch because you don't leave

Cons

- Poor, politically motivated leadership and middle management who don't know support their employees and care about their morale - Statements like "being bold" and "deliver awesome" are excuses to push teams to deliver more without allowing adequate time - Employees are expected to take on 2-3 jobs with unrealistic timeline

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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