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      Intuit

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      TTLive culture took a nose dive in 2025 - Remote Seasonal Tax Expert Intuit Employee Review

      1.0
      Feb 4, 2025
      Remote seasonal tax expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work at home

      Cons

      This year there has been so many negative changes in the TTLive lead space. Employees are not offered flexible hours and not able to get the expected hours. The employee disatification is appartent with internal and external communication and interactions are becoming increasingly unpleasant. With the recent change the company is going against its values.

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      Intuit Response
      1y
      We appreciate your candid feedback and we’re sorry to hear that this last season with us was different from before. We hear your concerns and recognize that having supported, satisfied employees is essential in delivering good experiences for our customers. If you’re open to it, please consider adding your feedback via HR Connect so that our leaders can take action and improve our processes. All of your input will also be shared with our People Experiences team. Thank you for taking the time to leave us a review and for the 4 years you’ve spent helping us fulfill our mission to power prosperity for all.

      Explore other reviews about Intuit

      5.0
      Jun 27, 2026
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work now

      Cons

      none that I can think of

      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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