Great company but needs better management - Sr Mortgage Specialist JPMorganChase Employee Review

4.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay (although I would ask for now with how high inflation is and also because your bonus is not guaranteed), strong company, great benefits and 401k match. It's easy to love your job. Great products and solutions so it's easy to win business. Also, a company with a great reputation tends to also attract great clients. 99% are very intelligent, highly motivated, successful business owners. You tend to admire them while you're working for them. They're usually where easy to work with and have accountants who are easily accessible when you need income documentation. UW is also portfolio too so you don't have to jump through dozens of hoops to qualify someone who has both the income and the credit to qualify. You will also learn a lot and if you're intellectually curious, this is a job for you. It also requires that you solve a lot of problems and that you're diplomatic during the process. This opportunity is very rewarding and your customers will definitely be greatful during the process.

Cons

They need to hire more emotionally intelligent managers and managers who want to see their team succeed. Managers are more focused on their overall success while their teams are disorganized. They're not big on recognition and unless you're close to managers, you can easily become a number. I wish they would hire more women who want to see other women succeed.

Explore other reviews about JPMorganChase

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to learn and great benefits

Cons

tough to stand out, very competitive

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

They treat people well overall. It's all about connecting to others to get anything done, so if you're great with networking and maintaining connections it's a good place to work. Honestly the kindest layoff I've ever experienced, including genuine internal support to find another job. Still doing meaningful DOI work, including some of the best friendly benefits out there.

Cons

If you don't have a highly specialized cyber security skill set or work at a main campus in Texas, Ohio, Delaware, New York or New Jersey don't expect to ever move up the ladder. Staying focused on goals OR successfully communicating strategy pivots seems to be beyond most MDs in Global Technology. They seem to be having a re-org problem at the moment. I had 5 managers in the last 365 days I was there, hardly time to get any work done and then challenged at the end to show impact or delivery, all you can do is shrug and say 'tell me how, when you moved me every 2 months?"

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