Good, Bad, and Lots of Ugly - Anonymous employee Jaggaer Employee Review

2.0
Oct 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many good, smart, friendly, and hard-working people at SciQuest (at least there were when I worked there). The solutions are for the most part well-integrated, easy to use, and deliver value. The company doesn't nit-pick on expenses and values engagement at all levels with clients and prospects. I believe they truly care about making clients happy, and if you are a prospective client and feel that the solution is a good fit and there is a good team in place to take care of you over the long term, you may very well have a good experience with SciQuest.

Cons

Despite the flaccid HR response that is sure to follow and which will try to convince you otherwise, employees are NOT the most valuable asset, as evidenced by the continued stream of firings and the most recent management shake-up. During my time there, I saw dozens of intelligent, committed, experienced professionals get shown the door with zero warning. Communication around those changes was virtually non-existent, which only increased the fear and made those remaining check out. Analyst relations were poor, as demonstrated the recent inability to keep SciQuest in the Gartner Magic Quadrant despite lots of progress on the product. How much of this can be traced to the now-former CEO and how much is ingrained in the culture? Who knows. But if you're considering a job there, don't be fooled by words. Observe actions, and get commitments in writing.

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Jaggaer Response
9y
It’s true that we have a new leadership team -- and that we have made some changes to enable SciQuest to maintain its position as an industry leader. Our new leaders all have records of success in their respective fields, and we have been impressed with the talent and dedication we see here at SciQuest. There is nothing more important when it comes to serving customers than hard-working, dedicated employees. We know change can be unsettling, but we’re here to build something great. We know it takes a core of great employees to do that.

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5.0
Oct 2, 2025
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CEO approval
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Pros

- hands on experience with agentic ai framework - very talented colleagues

Cons

- the company mainly operates on a remote basis

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

Cons

Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

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