Trying to make a silk purse out of a sow's ear - Anonymous employee Jaggaer Employee Review

1.0
Oct 16, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, free pop, good camaraderie within teams, some good people are still working there.

Cons

Management by decree. The management team over me changed, and they didn't want to hear about the previous regime. Those of us who had been through a rough time were not given any credit for hanging in. Some small improvements in morale came - and then came employee evaluation time. The management had been told that they were too generous in evaluating us - so there was evaluation deflation. Any small mistake was turned into an excuse to lower our raise and bonus. Attacking symptoms - the management went after any slip ups like they were intentional attempts to sabotage the company. When extra hours were put in debugging and solving problems, that was expected behaviour. But any attempt to change the processes so that the mistake *couldn't* happen again was treated as "adding risk". Minimal Unit Testing - due to the design of the product we were working with, unit testing was not feasible (lots of generated code) so the unit testing was done by the customers after release. Quality has been abysmal and management has not been able to drive quality by using "agile"/"scrum" while ignoring root causes of the quality issue. Morale / turnover: at this point, enough good people have left that the ones that remain are grimly holding on while in many cases updating their resumes. In a technical job evaluation, I was told that I was to be a member of an orchestra - following the conductor's lead. When I suggested the manager meant a jazz ensemble, where I would have some freedom to improvise within the structure of the requirements, the manager explicitly said no, that freedom had to be stamped out so that the manager could have predictability and lowered risk. My response to that is now: lowered risk of success, lowered risk of having engaged employees, lowered risk of innovation, certainty of abysmal performance. Have fun with that!

Explore other reviews about Jaggaer

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- hands on experience with agentic ai framework - very talented colleagues

Cons

- the company mainly operates on a remote basis

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

Cons

Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

4
See reviews by: Helpful|Rating|Date|All