Stop the Insanity!!!!! - Anonymous employee Jaggaer Employee Review

1.0
Dec 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clients are great. Co-wokers too (if you can stay around long enough for them to know your name). Good product, there is a vision for a complete suite of procurement-related solutions that makes sense for larger organizations. The circle product logo is back, so that is cool. Not working there anymore.

Cons

Culture. There is no culture in the office unless you count turnover as culture. Lots of complaints on this site are real and true. They may be disgruntled, but they are real. HR is a hiring and firing machine and they engage only for the required workplace harassment video training. Product releases are not addressing needs of the current customers - enhancements are driven by biggest client looking to leave. There are no real partnerships - be it consultants, implementation, or with finance systems. Company does not maintain current stock of how to integrate with changes in ERP providers. Constant blaming of people no matter what department you are in (sales, demo team, client partners, etc.) is the norm. It is not about having thick skin, or moving at a fast pace, it is a CYA culture. If you have covered yourself and have leadership approval and things go poorly - be ready to get hit with the blame. Silos - can be defined here! There is no cross-departmental sharing - unless you have a relationship at a peer level do not expect VPs and management to have groups work together as they have directed their teams to "work their plan." Product name changes annually and sometimes mid-year. Too many "tools" to do your job are broken, poorly thought out and create more work for staff. Feedback is a gift that gets you fired.

Explore other reviews about Jaggaer

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- hands on experience with agentic ai framework - very talented colleagues

Cons

- the company mainly operates on a remote basis

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

Cons

Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

4
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