Good Company - Technical Support Engineer Jaggaer Employee Review

3.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, You can work from Home. Good locations.

Cons

Everything is trial by fire here. There doesn't seem to be any good support when you need help, and often, you have to find the right people to get to your answer. Most of the time you will spend researching issues that someone has already figured out.

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Jaggaer Response
1y
Thank you for taking the time to share your thoughts on Glassdoor. We appreciate your feedback and take all comments seriously as we continuously strive to improve our work environment. We understand the importance feedback, and we are dedicated to making improvements based on employee experiences. Our goal is to ensure a healthy and collaborative work environment for everyone. Thank you again for sharing your perspective.

Explore other reviews about Jaggaer

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- hands on experience with agentic ai framework - very talented colleagues

Cons

- the company mainly operates on a remote basis

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

Cons

Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

4
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