Overall good place to work - Customer Success Manager Jaggaer Employee Review

3.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

CS has strong leadership and a good framework

Cons

Product is a bit dated. Overstretched product team.

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Jaggaer Response
1y
Thank you for taking the time to share your feedback on Glassdoor. We appreciate your review, and we are committed to addressing your feedback to our Team. Thank you again for your review

Explore other reviews about Jaggaer

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- hands on experience with agentic ai framework - very talented colleagues

Cons

- the company mainly operates on a remote basis

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

Cons

Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

4
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