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      Jaggaer

      Engaged Employer

      Jaggaer reviews

      Great Company with Strong Leadership - Customer Success Manager Jaggaer Employee Review

      3.0
      Mar 24, 2025
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      JAGGAER is a great company to work for, especially due to its supportive and knowledgeable lower management. The team culture is strong, and there are plenty of opportunities to grow and make an impact. However, the higher leadership has gone through several changes, and at times, they seem disconnected from customer needs. Despite this, the company continues to innovate and provides a solid work environment with good benefits and work-life balance.

      Cons

      Frequent leadership changes, higher management can be disconnected from customer needs and some strategic decisions feel out of touch with day-to-day operations.

      avatar
      Jaggaer Response
      1y
      Thank you for your thoughtful review and for being a part of the JAGGAER team for several years. We’re glad to hear that you’ve found a supportive team culture, opportunities for growth, and a strong sense of impact in your work—those are things we strive to cultivate across the organization. We also appreciate your candid feedback regarding leadership transitions and the alignment between upper management and customer needs. These are areas we’re actively working to improve through stronger cross-functional collaboration and more consistent communication from leadership. Your insights help us continue to evolve. Thanks again for your contributions and for sharing your perspective.

      Explore other reviews about Jaggaer

      5.0
      Oct 2, 2025
      Software engineer(internship)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - hands on experience with agentic ai framework - very talented colleagues

      Cons

      - the company mainly operates on a remote basis

      1.0
      May 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people - that is, the actual people doing all the work. I met some of my favorite people ever working here, and it's the only reason I don't entirely regret the experience.

      Cons

      Some of the worst leadership hires I've seen. And when things didn't work out? They fired them and somehow found even more incompetent replacements, all while pushing out the brilliant people who actually kept JAGGAER afloat. If Vista Equity Partners wants ROI, they should probably start with the outdated tech (don't get me started on "JAI" lol). Or maybe an actual GTM strategy? But no, surely a few more bad exec hires, layoffs, and outsourcing rounds will help you on the next Gartner Magic Quadrant. Fingers crossed!

      4
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