Marketing Assistant - Marketing Assistant L'Oréal Employee Review

2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The positives include: -Lots of free and discounted product -Young/fun co-workers -Nice office following the most recent round of renovations -Good mentorship available if you seek it out

Cons

Above everything else, L'Oreal is exceptional at sales - selling the product to customers, selling "opportunities" to new employees, and especially selling a certain type of delusion to everyone who works there. Here are the main difficulties I faced while working at L'Oreal: -3 out of 5 senior and mid-level managers are generally unequipped for the role This means a lack of understanding of what it means to manage in a professional sense (setting objectives, defining role scope and responsibility, removing roadblocks, etc), but what's more concerning, is that a lot of management is unequipped for the role emotionally - with no ability to empathize or understand the needs of the subordinates, they are followed only because the employees have to follow them. -Ego + Politics > Merit + Results I vividly recall my manager obsessing over the most insignificant details on a powerpoint deck, only to ensure that when he or she presents it to upper management, she is seen as a "superstar". I also recall manipulating the data to make a failed launch look "good", just so my manager could have good news to share. There is a general preference for ignoring data-driven decisions in favour of whatever makes the manager in question look good. -Emotional abuse It is a regular occurrence to see co-workers cry. It's even more commonplace to have a vacant role on any given team because the employee is on "sick leave" aka "stress-leave" aka "burn-out". The scary part is that no one is bothered by either of the above because they happen so frequently. -Hardcore cool-aid culture There is a strong expectation that everyone who works at L'Oreal must absolutely love it all the time, never mention anything negative, and ALWAYS show intentions of staying at the company until retirement. If you as much as mention that you might have an interest in perhaps exploring another industry or company way down the line, you will be told to keep quiet as it will damage your career progression. The ironic part is that L'Oreal Canada has by far the highest turnover rate in the industry, and forcing employees to always pretend to be "loving the experience" only makes it more difficult to get to the root cause of the problems. -Lack of ethical backbone I can't disclose any details relating to product development for legal reasons, but there are a lot of very questionable products both from an efficacy stand-point as well as from the consumer positioning standpoint.

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5.0
Jun 26, 2026
Recommend
CEO approval
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Pros

It is a very friendly environment

Cons

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1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health insurance, that’s about it

Cons

toxic work culture and they don’t set up external candidates for success extremely tedious trainings required that have nothing to do with your daily job seems like they add processes just to make things look complicated when they are truly just launching a shampoo trainings were given sporadically and chaotically, and we’re not clearly shared to all new hires teams were backstabbing and threw each other under the bus in order to not get yelled at by leadership in meetings very catty Office politics and people whispering all the time they paint a fake exterior of inclusivity, fun, events, and socializing, but truly all of it is fake you have to really love cosmetics to work here or you will never fit in extremely marketing driven… R&D teams do not get any input or say and are just told what to do every day regardless of cost or feasibility Manager never had time to actually train me because everyone is so slammed packed with work workload is way too high per person Clark office did not have enough desks for everybody and booking was very annoying, regularly had to fight for desks extremely strict in office policy where they track your badge and you have to commit to today’s ahead of time to be in office forced socializing and events several times a month boring work but they make you feel like it’s the end of the world if a shampoo bottle doesn’t get launched marketing team quibbles over commas and apostrophes on product as if it matters had multiple meetings about different shades of white, and which white was the right white for packaging mandatory in person trainings that had nothing to do with your role Pay seemed high at first, but was absolutely not worth it once the role started

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