Doesn't Care about Employees - Anonymous employee L'Oréal Employee Review

2.0
Jul 13, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Let me start out by saying that I am thrilled that (so far) I have not heard of any layoffs as a result of Covid, that can't be overlooked. The company is fast paced, and I have learned a ton in my time here and am lucky to work on a team with some really great people.

Cons

Covid-19 has taught me this company does not care about its employees. When New York started shutting down, we were the LAST people to be told to work from home, and originally it was only for about 4 days. Finally the shut down came and we were told to WFH but were given NO idea about what a return to work timeline would look like. My team did not miss a beat in the WFH transition, and to be honest most if not all marketing jobs in the organization can be done from home. Consistently people asked about returning to work (to which no information was given) because there was a universal feeling it would be too early which turned out to be correct. We were told to return start June 29th despite an INCREDIBLE amount of employee outcry. The reasons being (based on a ridiculous email sent by the CEO) about us "not being creative" outside the office and needing to “feel and touch and smell beauty products" in order to do our jobs. Many people are upset and scared and uncomfortable and senior management simply doesn't care, and have literally been sending out what I can only refer to as propaganda about those who have chosen to return to work saying its "the place they feel the most safe." This organization doesn’t care about the physical and mental health of their employees, or the essential workers we could possibly endanger by taking public transportation when there is NO NEED TO.

avatar
L'Oréal Response
5y
We want to thank you for sharing your experience and perspective; throughout this global health crisis, the health, safety and stability of our employees have been our top priorities. Through the spirit of transparency, we’ve made a commitment to make sure our employees are made aware of our actions and are kept up to date on the information, feedback and regulations that have guided our decisions in these unpreceded times. We understand that transitioning towards our new normal comes with unexpected and unique challenges and that there may be no perfect timing for returning to the worksite in this rapidly changing context. However, you have our commitment that we are taking every precaution to keep our worksite safe, implementing extraordinary and proven safety and sanitary measures while mandating safety protocols that will continue to make L’Oréal a safe place to work. In addition to our on-site sanitary and safety measures, we are making every accommodation to make sure our employees feel safe coming to work, including recognizing local government travel advisories, allowing flexible hours on-site and providing transportation options for those in our New York City locations. We are also making special accommodations for those who self-identify as high-risk as well as those who have unique personal circumstances, such as caring for a high-risk family member or dependent. We recognize and understand that each employee will have their unique challenges through this process and we will continue to support you as we navigate this new normal.

Explore other reviews about L'Oréal

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a very friendly environment

Cons

No pros come to mind

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health insurance, that’s about it

Cons

toxic work culture and they don’t set up external candidates for success extremely tedious trainings required that have nothing to do with your daily job seems like they add processes just to make things look complicated when they are truly just launching a shampoo trainings were given sporadically and chaotically, and we’re not clearly shared to all new hires teams were backstabbing and threw each other under the bus in order to not get yelled at by leadership in meetings very catty Office politics and people whispering all the time they paint a fake exterior of inclusivity, fun, events, and socializing, but truly all of it is fake you have to really love cosmetics to work here or you will never fit in extremely marketing driven… R&D teams do not get any input or say and are just told what to do every day regardless of cost or feasibility Manager never had time to actually train me because everyone is so slammed packed with work workload is way too high per person Clark office did not have enough desks for everybody and booking was very annoying, regularly had to fight for desks extremely strict in office policy where they track your badge and you have to commit to today’s ahead of time to be in office forced socializing and events several times a month boring work but they make you feel like it’s the end of the world if a shampoo bottle doesn’t get launched marketing team quibbles over commas and apostrophes on product as if it matters had multiple meetings about different shades of white, and which white was the right white for packaging mandatory in person trainings that had nothing to do with your role Pay seemed high at first, but was absolutely not worth it once the role started

See reviews by: Helpful|Rating|Date|All