Last Employment Option - Customer Service Representative (CSR) Labcorp Employee Review

1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

You have a job and benefits but healh

Cons

Merit increases pitiful compared to how they work you, wellness program discriminates. Pa higher rates if you don’t meat BMI, A1C, cholesterol, when they are actually make ng you sick. They claim to be diverse because they can pay lower salaries to other ethnicities. They lose samples the sugarcoat the reasons, can’t find a Supervisor when a client requests to speak to one, large accounts get grandfathered under Hospital services because of the revenue they bring. Some old buildings full of mold, labs dangerously understaffed, everything is about the bottom line.

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Labcorp Response
2y
We are concerned to hear about your experience and will follow up immediately. If you would be willing to share more details, please contact 800-461-9330 within the US. You can also detail your incident at our Global Action Line www.labcorp.com/globalactionline or https://secure.ethicspoint.eu/domain/media/en/gui/107830/index.html.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning new projects and becoming more better with LabCorp systems.

Cons

Work balance needed to make work overload limited.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. Everything they advertise as a pro has fineprint that renders it completely useless.

Cons

Wish I could have given zero stars, 1 star feels like lying. The most important thing is that they will mess you over without a second thought. For those who may have just started at the company, quit now before they mess you over. Don't be deceived by the benefits they advertise. Don't think you're valued because they will turn on you the second keeping you as part of the team inconveniences them. They don't pay fairly and blow off people who need to make a living. On top of trash pay, the work environment will have you hating what you do even while you're actively helping people. At PSCs, you're severely overworked and under a microscope. As an IOP, you're underappreciated and taken advantage of. The way they do business is very shady. They constantly have lawsuits against them, Google it. I saw the reviews and didn't listen because I thought a bad job was better than no job in this economy. I was so wrong. For your own mental health, and overall finances, don't work here. EVER. There are other jobs out there that pay fairly and aren't toxic. I found one and am so happy because I could have been trapped in a company going nowhere. Now I am paid what I'm worth and growing in my career, not just stuck choosing between being a phlebotomist, float or a high-stress supervisor. Just wait for a better job. I promise, the trash pay and stress are NOT worth the gas you'll waste driving all over the place even when you're not a float. Just don't do it.

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