Evenly Paced and Decent Work Environment - Customer Service Representative Labcorp Employee Review

5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The role has started off at a slow but even pace - there's a lot to learn but there's time to learn it slowly or as you move through the role, and I appreciate how flexible it’s been. Management is easygoing and helpful, and we can make improvements together and communicate as needed. This role provides me with almost full agency over my assigned responsibilities. It’s a decent work environment where everyone is focused but still has the decency to be friendly towards each other.

Cons

There are some minor communication challenges, but reaching out, when necessary, as well as speaking in ways for everyone to understand, are some things I’ve been trying to work on. I like the independence I have over my work, and I know my current responsibilities and some new tasks to expect soon, but check-ins would be helpful to review my progress. I’m learning that I would need to be reaching out more. Also, it would be helpful to have access to certain places in the building to obtain the supplies that I’m responsible for, or access rooms where guests would set up meetings.

Explore other reviews about Labcorp

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning new projects and becoming more better with LabCorp systems.

Cons

Work balance needed to make work overload limited.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. Everything they advertise as a pro has fineprint that renders it completely useless.

Cons

Wish I could have given zero stars, 1 star feels like lying. The most important thing is that they will mess you over without a second thought. For those who may have just started at the company, quit now before they mess you over. Don't be deceived by the benefits they advertise. Don't think you're valued because they will turn on you the second keeping you as part of the team inconveniences them. They don't pay fairly and blow off people who need to make a living. On top of trash pay, the work environment will have you hating what you do even while you're actively helping people. At PSCs, you're severely overworked and under a microscope. As an IOP, you're underappreciated and taken advantage of. The way they do business is very shady. They constantly have lawsuits against them, Google it. I saw the reviews and didn't listen because I thought a bad job was better than no job in this economy. I was so wrong. For your own mental health, and overall finances, don't work here. EVER. There are other jobs out there that pay fairly and aren't toxic. I found one and am so happy because I could have been trapped in a company going nowhere. Now I am paid what I'm worth and growing in my career, not just stuck choosing between being a phlebotomist, float or a high-stress supervisor. Just wait for a better job. I promise, the trash pay and stress are NOT worth the gas you'll waste driving all over the place even when you're not a float. Just don't do it.

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