Pros
The people on the ground, good team collaboration, genuinely want to provide excellent customer service.
Cons
The removal of flexible working. Everyone can only work 7 hours a day now , no compressed working anynore and also if you are part time now can only work 7 hours a day, so if you work 24hrs a week. You either work an extra day to make up the 3 hours or cut your hours to fit, loosing income on top everything else. Lower grades (entry roles) are paid poorly for what they are expected to do, they just put more and more onto you and call it development, but with now extra pay or progression. Office politics are bad, You won’t progress unless your face fits! LBG have lost its trust in thousands of colleagues with one size fits all approach to flexible working. This negatively impacts women mostly as they mostly look after children. So don’t do it. I’m sure you will get better and a more forward thinking employer as LBG have gone back to the dark ages.