employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged Employer

Customer and employee support and satisfaction at Lowes - Team Leader Lowe's Home Improvement Employee Review

3.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons for working at Lowes that i have noticed in my store is that a majority of the crew is there to support one another. There are a rare few exceptions to that but i believe you have one of those people every where you go. Lowes has a good medical insurance plan that really takes care of its employees. I know that Lowes as a company as a whole cares about customer satisfaction. At my store there are many employees who go out of there way to make sure the customer is completely satisfied.

Cons

I feel that some of the downsides at working at Lowe's if you are a part-time employee is that you have no sick pay. I feel that a part-time employee should get sick pay at least at half the time a full-time employee does. A part-timer gets sick just like a full-timer does and is in need of the money just as much if not more than a full-timer. I feel vacation time should be given at one week outright for a part-time person because otherwise they are only paid 4hrs when during the summer they work generally 40 hours.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All