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Lowe's Home Improvement

Engaged Employer

Focusing on raising stock value, Lowe's has forgotten their employees - Appliance Sales Specialist Lowe's Home Improvement Employee Review

2.0
Jun 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Per hour, there won't be many retail locations that will pay you more. That is honestly the only positive left with this company. If you value a little more money over getting enjoyment our of your work, this is the company for you.

Cons

Like the title says, the company is solely focused on improving the value of its stock. SPIFFs and commissions were taken away from the sales force, essentially demotivating anyone hired on with the expectation of making more than an hourly wage. Management is too concerned with everything from pushing speciality sales down our throats to punishing employees for petty slip ups (forgetting to empty a trash can) that they have become blind to the fact that simply no one cares about their jobs anymore. My only reason to perform better than my coworkers is to keep my job until my solid sales figures land me a position with another company. There is a certain level of uncertainty when coming to work each day; what am I going to be in trouble for today? If your plan is to move up in the company, enter Lowe's as high up as you can. In the last year alone, five positions in our store were filled by internal applicants whose previous positions were abandoned to save on payroll. Sales Specialists and other associates have lost thousands of dollars this year with the elimination of SPIFFs and commissions. Personally, I took a $10,000 hit compared to what I made last year. That figure would be $20,000 if Lowe's didn't offer an "allowance" totaling 50% of SPIFFs and commissions made in 2011. It's only a matter of time before the allowance also disappears.

Explore other reviews about Lowe's Home Improvement

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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