employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged Employer

Meh... - Department Manager Lowe's Home Improvement Employee Review

3.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Retail is... well... retail. If you are going to work in a retail store location, than I have found that Lowe's is one of the better places to work. Great benefits, great environment, and at least in my location great people!

Cons

I have found at least in the location where I work is that the communication between upper management and department managers is horrible. Upper management tends to believe that the less we know what is going on the better. Also, it is widely believed that a department manager is the worst position to have in the entire company... you do not get any support when holding your own people accountable for their actions (or in-actions) and this is especially true when it comes to sales specialists who pretty much get away with murder. True leaders will excel in this position. have noticed that the "who you know's" get promoted before the "what you know's" every time... a good ole boys club.

Explore other reviews about Lowe's Home Improvement

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really laid back. Not much stress. Great discounts

Cons

There are times that stress happens. Management is different at each store. To make or break your job you need support from ASM's. And hope the store has enough regular cashiers.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All