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Lowe's Home Improvement

Engaged Employer

Love the company but burned out... - Assistant Store Manager Lowe's Home Improvement Employee Review

4.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of my best years were at Lowe's. Great company with plenty of opportunities for advancement.

Cons

No work life balance. Salaried managers work a MINIMUM of 55 hours a week. Truth is my team and I have been working 60-65 every week. The demands have become higher yet the staffing has been cut once again. We;re told to manage through our teams, but our teams have been down to only part timers with limited availability.

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Lowe's Home Improvement Response
7y
We appreciate your review. We look to ensure successful careers for all our employees at Lowe's and we understand part of that means providing an ideal work-life balance. If you feel that is not being achieved, we encourage you to address these concerns with your manager and HR, as appropriate. If you would be interested in giving us more information related to your concerns, please visit www.ethicspoint.com to provide a description of your experience at Lowe's. We would like an opportunity to be of further assistance.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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