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Lowe's Home Improvement

Engaged Employer

Good if you can find a store with competent leadership - Night Operations Supervisor Lowe's Home Improvement Employee Review

4.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

-Among the highest paying retailers, including Walmart, for hourly supervisor positions. -Improving technological capacity -Consistent but "unplanned" bonuses are regularly awarded to all associates by current CEO

Cons

Store quality varies wildly from store to store. Some markets have extremely high senior leader turnover, a phenomenon which began when the current CEO onboarded. Some of the initiatives the company has launched need revised, particularly everything surrounding logistics and freight flow, in store replenishment processes, etc. The company relies too much on brute forcing their way through freight issues at a store level. Supervisors are glorified complaint takers and power equipment operators. I've also been laid off by this company in spectacularly borked fashion by the previous CEO. The company didn't intend for us to find out on our own, but it happened anyway when Lee Hect and Harrison, the law firm that represents Lowe's in the event of mass layoffs, mistakenly used UPS to send out verified notices of separation/severance packages. This meant everyone who was getting fired KNEW they were getting fired a full week in advance.

Explore other reviews about Lowe's Home Improvement

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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