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Lowe's Home Improvement

Engaged Employer

Not Bad But Definitely Room For Improvement - IT Analyst Lowe's Home Improvement Employee Review

3.0
Apr 27, 2011
Recommend
CEO approval
Business Outlook

Pros

IT just went under a MAJOR re-org (new CIO, half of upper management removed, etc.) Our new CIO, Mike Brown, is very energetic and has made it very clear that he expects people to be empowered to handle issues. An IT Communications team and several IT Process Improvement teams have been created and there is now a large push for us to better ourselves, our relationships with the Business, our Stores and the community in general. Many people have a new energy and our enjoying their jobs a lot more.

Cons

A lot of the re-org information has not been communicated very clearly across the organization. There are still pockets of people who literally do not know what team they are going to end up on. Some folks are not handling the change well and are struggling. There are also some areas where the re-org has not had a real impact yet.

Explore other reviews about Lowe's Home Improvement

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great community atmosphere and supervisors

Cons

Labor and heat, but that was the nature of the job

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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