The 800 pound gorilla in the room needs to go on a diet! - Senior Engineer MTS Systems Employee Review

1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

A vast amount of knowledge inside the company, many of the older employees are experts in their field. Work on some very interesting projects for awesome clients around the world.

Cons

The running rule in the testing industry is that MTS makes good equipment, but has the worst customer service in the industry. There is a reason for this and it has to do with how the employees are treated in my opinion. The idea of a open culture to voice opinions or issues is a downright joke. Too many good people, myself included, tried to voice concerns and been openly threatened and harassed with being fired. There is a reason why this company has soo many older employees who are just running out their careers and so few young folks coming up the ladder. The turn over for younger employees is huge, the stick around for a few years and then realize that there are better options and quickly depart for greener pastures. Also how many pointless meetings are necessary to run a company? I quickly learned that the name MTS stands for "Meetings To Submission". Cut out half of the middle managers, most of the banal meetings and get back to your core values of serving the customer with the best possible products and support. When given an offer of $5000 bonus for referring people nobody in our department would stand up to recommend any of their friends to apply for a job. If that doesn't say something, I don't know what will.

Explore other reviews about MTS Systems

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, great management, excellent benefits and great opportunities for self improvement

Cons

Shifting internal structure can make things a bit complicated

3.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is owned by ITW and some things have been an improvement that came with their ownership. MTS has been a great company to work for and has had good management that was in many places promoted from within. Historically compensation was fair and at times well above average.

Cons

Sales professionals compensation has always been based on Salary being 50 percent and commission plans being 50 percent. However the new ITW compensation plan for the sales team in 2025 was implemented to minimize the amount of money that could be earned via commission during the fiscal year and designed to punish sales persons who did not make at least 100 percent of their goals by making them pay back commission paid out during the year. This is an unacceptable plan and borderline unethical. If you are seeking a sales job, my advice is look elsewhere.

1
See reviews by: Helpful|Rating|Date|All