Stay away from this company - Customer Care Assistant McDonald's Employee Review

1.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

One meal free, I can't remember nothing else.

Cons

Long shift without breaks or previous notice when it is busy, if it isn't busy they will send people home one or two hour after start your shift, the management team was rude and disrespectful they were shouting all the time. The managers don't respect the shifts time table at all, sometimes I had to work 11 hours with 30 minutes break only. Employees in McDonald's are treated as slaves. After I left the company, they never gave me my P45, I asked several times by email and phone, I went to the store and two of the managers told me that they couldn't find it.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, free food, decent benefits.

Cons

Crazy customers taking their bad days out on you.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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