Good for a young person - Customer Care Assistant McDonald's Employee Review

3.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent relative hourly pay Regular wage (fortnightly)

Cons

Management do not always appreciate students cannot work all the time (even on a part time contract!) Pressure to work irregular hours (till midnight on a weekday). Ringing to demand you come into work when you are in lectures at university) Safety does not appear to be a priority for them. Taking bins out in the dark alone down a poorly lit alley, with drunk, disorderly and potentially dangerous individuals. Being threatened with violence by customers, in a bathroom. Two stabbing in the bathroom in the 5/6 months I was working there. Bullying culture is prevalent amongst regular staff, whom I believe are quite resentful of part-timers and management condone and often promote this. Not the most hygienic of jobs. Tiring work. The unjust attitude of my colleagues and pressure from management to work unsuitable/ unsocial hours ultimately made me leave.

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work at.

Cons

No complaints at this location.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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