Was a good place to work, becoming less so - Director McDonald's Employee Review

3.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues and peers good to work with. One team. Helping each other. Can do spirit and attitude. Pay and benefits relatively good. Not difficult to get the job done if you are focussed with your time.

Cons

Big disparity between senior staff > Global Grade 6+ and those in lower level managerial and operations based roles in terms of attitude and salary. Them/us. Senior team out of touch of reality of those in the restaurants and field. Global senior leadership and mid-level leadership global grade 6+ mainly based in Chicago run the global business with an American mindset with little thought or knowledge about the rest of the world, which can be frustrating to work with. But if you get your head down and don't challenge the Americans the job can be OK.

Explore other reviews about McDonald's

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, free food, decent benefits.

Cons

Crazy customers taking their bad days out on you.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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