Technical Solutions Professional (Sales) - Dont do it - Technical Solutions Professional Microsoft Employee Review

3.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of perks working for a big company like Microsoft; free Azure, MSDN access, discount on Microsoft hardware and software.

Cons

You don’t want to do technical sales at Microsoft. Technical sellers are the most undervalued roles in company. When its convent, management will speak of its technical sellers as “sales.” But when it comes to compensation, the technical seller is dead last. Technical sellers end up doing most of the sales motion (qualification, sales, licensing, pricing & solution estimation) but have little if any upside. As a technical seller, you can easily work 50+ hours a week with nothing more to show for it than a pat on the back. You’ll be carrying a “Account Executive” and “Sales Professional” and some other “semi-sales” individuals that make up what they call an “Account team”. However, seldom will any of those individuals say anything in a meeting other than to introduce themselves and say how they don’t know anything about the technology before passing the buck to the technical seller to run the show and all the follow-up. Your account team will make double what you make and work about ¼ as hard as you do. To make matters worse, 50% of your variable compensation will be at the discretion of your manager (no way shape or form dependent on your sales performance.) One of many problems with this is the turnover rate of managers in the organization. Microsoft has a very high turnover on their leadership teams (whether its new talent, RIF, change in business etc.) I’ve had 8 managers in 5 years. When it comes time to do our ranks (yes they do stack rankings behind closed doors despite what they will ever admit to) if you have a new manager or someone who isn’t networked well, you will likely get a low rating and low end of year payout. What this means, is that as a technical seller while you are supposed to be more insulated from variability in compensation, this model does the complete opposite. You’ll have huge swings in your pay from one year to another depending on who your manager is. In fact, as I write this, I’ve had a $43K swing in my pay (unfortunately down) all within a year where I was one of Microsoft’s top performers (even nominated for club.) Do yourself a favor, if you want to do technical sales, do not do it at Microsoft or look for a job title as a “SSP – Solution Sales Professional” or “AE – Account Executive” where you can make twice as much, have less variability/risk in your pay, and work far less hours with way better work life balance.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits In federal, you can get a bonus for government clerances Good work culture Value based organization

Cons

lots of change lots of churn federal side does not align to commercial side work life balance is hard with "unlimited PTO"

4.0
Jan 28, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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