Pros
You might work for one of the most powerful tech companies on Earth, but your clients just want to know: “How do I reset my Outlook password without calling Steve in IT?” You're overqualified, underutilized, diplomatically smiling through every meeting, and wielding more buzzwords than actual influence. But hey, at least you’ve got swag, stock options, and an endless supply of acronyms
Cons
Innovation, Meet Regulation Trying to introduce Power Platform to a local government agency is like trying to install solar panels on a sinking rowboat. Your big goals? Enable collaboration, improve workflows, modernize services. Reality? Convince the IT director’s cousin not to unplug the on-prem mail server again You're supposed to “drive adoption” of Microsoft tools... with clients who still pay invoices via fax. You’re constantly pushing for “modern collaboration,” while begging someone to accept a Teams meeting instead of sending a meeting invite from Lotus Notes When something actually breaks? You get to say your signature line: “We’ve engaged engineering and will follow up shortly.” (Translation: “We emailed someone who’s actively ignoring us.”) You have no decision-making power. You're like a cloud concierge with a laminated menu no one orders from