The actual work and people are great, company sucks - Customer Service Call Center Representative NTT DATA Employee Review

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home I do like the job I’m doing

Cons

With such a high turn over rate it seems like they don’t trust their employees or give them the benefit of doubt. Even after years of great performance and attendance the company policy’s are ridged and they would rather ding you then ask questions to clarify a situation. Low pay, practically non existent sick days (zero flexibility for apts) and min amount of vaca days They make it hard to stay long term

Explore other reviews about NTT DATA

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved working here until they sold our dovision.

Cons

They sold our division. Always planned to spend my career here.

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

You got a check, The product and my insured were why I came to work. I love helping the members. Enjoyed weekly touch base meetings.

Cons

Senior agents put in place of the newbies were the worse. If you were not a part of the CLIQUE your opinion or voice did not matter. They bully their employees and my dept turn over rate should be studied.

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