Changed for the worse - Service Delivery Manager NTT DATA Employee Review

2.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great location in The Rocks, Sydney. Deal with new and emerging technologies.

Cons

I was at the company for 13 years. The culture used to be awesome but then they changed CEO's (at a regional level) and a few other senior management positions. The focus went from being an inclusive, everyone-is-valued, family-style culture into a very aggressive sales-focused company that stopped caring for its employees and only cared about revenue and profits. Sure, all companies should care about profits but without a happy and engaged workforce, you've got no chance. People left the company in droves. They have since reinstated the former regional CEO, Steve Nola, so hopefully he can unravel the mess.

Explore other reviews about NTT DATA

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance - pay - strong leadership locally and at corporate

Cons

I do not have any cons

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I came in with at Nexient. Boy do I miss Nexient.

Cons

NTT Data uses and loses its employees. The threat of layoffs is constant and there are soft layoffs happening on the bench at all times due to unreasonably strict bench policies that push people out. There is a very low amount of work because the sales team does a terrible job finding it. And what little work they do have they're shipping overseas.

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