2.0
Oct 23, 2024
Former employee, more than 5 years
Cyberjaya
Recommend
CEO approval
Business Outlook
Pros
You can expect Work Life Balance, but this depends on the headcount and resource hiring process of that team. Some TLs or Managers like to stretch their resources to save operating costs. So always ask them during interview to disclose the number of people in the team and the ratios or tickets/calls per day.
Cons
Don't expect additional monetary benefits. You will get fresh fruits every two days, though. Also, kindly request them to be more open about severance packages once they close down projects or lay off people. Currently, there are 3 court cases pending in the Labour court related to unfair termination, improper compensation, and workplace bullying.