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Have never been treated so poorly - Medical Transcriptionist Nuance Employee Review

1.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I really can't list a pro other than able to work from home.

Cons

Nuance makes it almost impossible to achieve the 99% accuracy they demand. I have editors from India reviewing work and they mark down for errors that are not errors. Time is required to reject the error and explain why it shouldn't be an error, thus either taking up transcription time or working after hours. I am earning less than half the pay I earned while working for a hospital before they outsourced. PTO for part time work is almost non-existent. 14 hours and have been working there 10 months. Poor communication between manager and transcriptionists. She'd rather talk about her personal life in emails rather than address our issues.

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5.0
Feb 13, 2025
Anonymous employee
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CEO approval
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Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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