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Medical Transcriptionist, aka Medical Language Specialist - Medical Transcriptionist Nuance Employee Review

1.0
Jan 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Home that is it!

Cons

Management is very poor. Communication is bad. Audio is very poor. Accuracy is not valued. Employees are paid very poorly. Reviewers of work little knowledge of medical transcription. Although incorrectly transcribed, if someone decides it is the "right way to type it" you are expected to type it that way even though you know it is incorrect,. The speed and production rate Nuance expects is totally unrealistic as you have to send copy to correct physicians, proof read reports and because the audio is extremely poor even with native English-speaking physicians, unless you do not care, you need to go over it carefully to ensure accuracy!

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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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