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Excellent work, atrocious compensation - Support Engineer Nuance Employee Review

3.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunities to advance career and develop new skills. - Management is very supportive of initiative when it comes to thinking of new ways to do things and process improvements which is shockingly rare now adays; I was able to make a lot of major changes which had a positive impact in our department. - A genuine feeling like you're making a difference. I worked with the healthcare division and it was a huge job satisfaction driver to know that I was making a difference in patient care.

Cons

- Company does even come close to fair compensation if you rise above your original position. I was promoted 4 times during my tenure and never got more than a 5% raise, even as employee benefit share continued to increase each year; I was actually taking home less in 2017 than I was in 2014 despite 2 promotions. When I left I was earning close to 40% less than market value for my position and level of expertise. - Unequal treatment of remote employees. Those who worked within the Florida and Massachusetts offices seemed to get much more respect and than those of us who worked from around the country. - The drawback to being part of a critical industry like Healthcare is that a lot of times work had to supersede personal life. This isn't really the fault of the company but important to note nonetheless.

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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