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They should get OUT of the medical transcription business (and they appear to be in the process of doing that). - MLS Nuance Employee Review

1.0
Apr 21, 2018
Recommend
CEO approval
Business Outlook

Pros

None for a medical transcriptionist

Cons

They are first and foremost a SOFTWARE and COMMUNICATIONS company. As said above, they should get OUT of the medical transcription business. It is apparent that the people who make the decisions about pay and minimum requirements (productivity, accuracy and how many blanks you may leave) have absolutely NO concept of what all is involved in doing the job of medical transcription/editing! The most appalling thing to me is that they penalize you monetarily (to the tune of $100.00 a week) if you send in TOO MANY BLANKS!!!! There is not even a grace period for new accounts. This ENCOURAGES GUESSING, which is VERY DANGEROUS! I was fired because I could not meet metrics on a new account because I WOULD NOT abandon my habit of trying to get it right the first time by researching things I was not sure of and leaving blanks if I could not find the answer! They have had THREE massive layoffs since September (we are talking hundreds of people at a time!).

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Pros

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Cons

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4.0
Apr 9, 2025
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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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