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Ambiguous, no culture, abundance of red tape - Software Quality Assurance Nuance Employee Review

3.0
Sep 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Medical, Dental, Vision, 401k (partial matching). Employees worth keeping will be retained

Cons

Read the following understanding that I was at TouchCommerce Inc for 4 years prior to being bought out by Nuance for which I stayed 2 years. The company I worked for was bought out by Nuance. Prior to the buyout, the company was mid-sized, goal-centric, cultural, and had great career opportunity. Post buyout, the company became apart of a much larger corporation, Nuance. Goals, culture, and employee value were completely lacking resulting in employee dissatisfaction. There was a high turnover rate. New employees seemed to enjoy the atmosphere.

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Nuance Response
7y
Thank you for your candid feedback. We are definitely going through a transition period but our new CEO has us focusing on many of the things that you have outlined- improved, transparent communication, breaking down the silo’s and providing people with more opportunities to move internally. We are happy to report that as we closed out our fiscal year 19% of our positions were filled with internal candidates. We also have implemented multiple channels and resources for you to provide feedback and take feedback very seriously. We will continue to focus on ensuring that we take the right actions to improve in the areas that you have highlighted.

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Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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