employer cover photo
employer logo

Nuance acquired Transcend, cut MT pay, offshored the accounts & paid Paul Ricci $37.1 million - Medical Transcriptionist Nuance Employee Review

1.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Nuance MTs can apply for Food Stamps and Medicaid. MTs in India have jobs. Masochistic MTs who derive pleasure from emotional abuse will love this company.

Cons

Nuance MTs provide their own hardware, software, internet, electricity and reference materials. MTs are paid for producing lines; time spent on demographics, researching, relistening, and dead air/muzak are uncompensated because no lines are produced. Time spent checking FIESA is uncompensated. When accounts are Out Of Work, MTs must *clock out, check accounts every 15 minutes, clock in for work, out when OOW work (repeat from *) until specified # of hours are completed (many hours of uncompensated time).

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

See reviews by: Helpful|Rating|Date|All