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Worst employer I could ever imagine. - Medical Language Specialist Nuance Employee Review

1.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

That you can work from home is the only pro for this company; there is nothing else good to say about them.

Cons

This company took over the transcription services for the hospital where I had been an at-home medical transcriptionist for 9 years and while they said everything would stay the same, it did not. First off, they keep running out of work in your "primary" account, which in my case was the hospital I used to work for. They gave me several other accounts, which also kept running out of work. They expect you to "flex" your time when the work runs out, which happens almost every day so you end up starting at 7 in the morning and sometimes ending at 9 at night with a 4 to 6-hour break in between. Also, they don't want you spending more than 1 hour per day in e-mails or reviewing FIESA, the crappiest and most confusing QA system ever, but it takes over an hour to get through their QA and especially to point out to them how inconsistently they grade your work. Don't ever think about asking for a holiday off, either. They expect you to work all the time regardless of how little work is available in any of your accounts.

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5.0
Feb 13, 2025
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Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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