Pros
I can't think of one pro for this company other than being able to work at home, but that is true of all transcription service companies. I do have a good team lead, but that's the only good thing I can say about this company.
Cons
The voice recognition is so far off that many reports have to be practically retyped. The QA is so stringent about stupid little things that they make it impossible to achieve the percentage required for bonuses. So much time is spent on things other than transcription that it is impossible to make a decent wage. If we are not entirely certain of what we hear and decide to leave a blank and QA is able to get that blank, we are counted off, but if we type what we think we hear and QA doesn't hear the same thing, we are counted off for that. It's a no win situation. I have worked in transcription for 20 years and make less money now than I did when I first started out. For the knowledge and experience required for this job, our pay rate should be much higher.