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A large company that you would think would have things together.. Not the case.. - Technical Support Engineer Nuance Employee Review

1.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, some of my co-workers, Healthcare Industry

Cons

Old ways of doing things aka "The Dictaphone or Nuance way", lots of staff that should be working somewhere else due to being shuffled around from group to group. Layoffs at the Melbourne office are always clear, and predictable when they have police cars parked in the back and its a new quarter! Start caring about your employees. Poor management with very little direction unless you mess up or they want you to please a customer even if its for another group. Shifting schedules while being on call is a dumb and easy way to burn out your staff very quickly.

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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