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Software (voce recognition) that is pitiful. - MT EditScript Nuance Employee Review

2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

You can work at home.

Cons

1. I spend 95% of my time editing mistakes made by the voice recognition system (we may be slower than software, but we are way more accurate when transcribing). 2. No holidays at all. Just PTO time accrued at less than 2 hours per 2-weeks. 3. Company is too big and TSMs very often are not familiar with problems MTs have. 4. Excruciatingly painful QC reviews in FIESA - such as being "dinged" for putting "cardiovascular" instead of "cardiac. or vice versa. 5. Pay is pretty awful (even when averaging 250 lines per hours). 6. Company does not supply anything. You have to purchase computer, purchase software, purchase Internet connection ad infinitum. 7. You have to know account specifics for company, then Nuance rules and then AHDI rules in that order.

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Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
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Recommend
CEO approval
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Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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