Great place to be complacent - Sr Software Engineering Manager Optum Employee Review

2.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good experience Okay job security Good industry position Easy to establish good work-life balance by setting the right boundaries

Cons

Have shifted most hiring offshore (some orgs are 60% offshore workforce currently and on pace to worsen, 90% open reqs are offshore) Poor financial systems (UHG prioritizes accounting first and healthcare second) Poor leaders (Majority of leaders get their role through survivorship rather than talent - when someone leaves, an existing next-in-line will inherit the role. Leadership talent has been steadily declining as a result and will eventually reach an inflection point)

Explore other reviews about Optum

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Cons

Constant shift to hire contractors and offshore roles, which have caused lay offs.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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